Guest Reviews

4.0

03.05.2012


Louise, Belfast

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Dear Ms McAuley, Thank you for taking the time to complete the review. It was a pleasure having you stay with us and I hope that we will have the oppurtunity of welcoming you back to the hotel in the not so distant future. Regards Sonia Gavigan Hotel Manager
4.0

02.04.2012


Melissa, Coalisland

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
I had a very pleasent stay in Grand Central Hotel. Will come more often. Thank you
Response:
5.0

27.02.2012


catherine, lurgan

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
really enjoyed our break, very friendly staff and good food excellent hotel.
Response:
4.0

21.02.2012


Deirdre, Galway

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
staff were lovely, couldn't do enough for you.
Response:
Dear Ms Caulfield, Thank you for taking the time to complete the review. It was a pleasure having you stay with us and we hope that we may have the oppurtunity of welcoming you back in the not so distant future. Regards Sonia Gavigan Hotel Manager
5.0

09.11.2011


John, Newry

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
excellent hotel
Response:
Check Availability
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